Reference

How sata1net Handles Your Personal Data

At sata1net, your personal data belongs to you — we collect only what is necessary to run your account, process your UPI or Paytm transactions, and keep your…

Data collected only as neededUPI, Paytm, PhonePe transaction privacyYour right to access & correct dataClear data-retention timelinesDedicated privacy contact path
sata1net How sata1net Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is used, wish to request a correction, or want to understand what information sata1net holds on your account, our privacy team is…

Privacy Email Send a written request to our dedicated privacy address. Include your registered account email so we can locate your record and respond accurately within seven working days.
Live Chat Support Start a live chat session from your account dashboard and select the Privacy or Data category. Our agents can log your request and escalate it to the privacy team on the same session.
Help Centre Ticket Submit a formal support ticket tagged as a data request through the Help Centre. You will receive a ticket reference number so you can track the status of your request at any time.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Concrete account-security measures and clear retention rules sit at the centre of how sata1net operates.

Data Collection

We collect your name, contact details, and payment identifiers — such as UPI IDs or Paytm-linked mobile numbers — only when you register or transact. No additional data is pulled without a clear account-operation purpose.

Cookie Use

Cookies on sata1net track session state, language preference, and device type. You can adjust cookie permissions in your browser settings at any time; essential session cookies cannot be disabled without affecting account access.

Account Security

Your account credentials are stored using one-way encryption. We do not store raw passwords. Suspicious login attempts from unrecognised devices trigger an additional verification step sent to your registered mobile number.

Data Retention

Transaction records, including PhonePe and Paytm payment confirmations, are retained for the period required by applicable Indian financial regulations. Non-transactional profile data is reviewed annually and deleted when no longer required.

Third-Party Processors

Payment processors and identity-verification partners who handle your data on our behalf sign data-processing agreements that restrict how they may use your information. They may not use it for their own marketing or share it onward.

Requesting Data Changes

You may request access to, correction of, or deletion of your personal data by contacting our privacy team via email or live chat. We will confirm receipt within two working days and complete the action within seven.

Your Privacy Questions About sata1net

The questions below cover the data rights and privacy situations that account holders in India ask about most often. If your question is not answered here, reach out via live chat or our privacy email and we will respond within seven working days.

We collect your name, email address, mobile number, and date of birth at registration. When you make a deposit or withdrawal via UPI, Paytm, or PhonePe, we also record the transaction reference and the payment method identifier linked to your account.

Payment identifiers such as UPI VPAs and Paytm wallet references are stored in encrypted form. We do not store full card numbers or bank account credentials. Payment confirmation codes from PhonePe are logged for transaction verification only and are not shared with third parties outside our payment-processing agreements.

Yes. Submit a data-access request through our Help Centre ticket system or via email to the privacy team. Include your registered account email. We will compile and send your data summary within seven working days of confirming your identity.

Transaction and identity records are kept for the period mandated by applicable Indian financial and regulatory requirements. Profile data not tied to a financial transaction is deleted within ninety days of account closure unless a legal obligation requires longer retention.

No. We do not sell or rent your personal data to third parties for marketing purposes. Data shared with processors — for payment verification or identity checks — is governed by strict contractual obligations that prohibit any use beyond the specific task we engaged them for.

Cookies track session state, language settings, and device type to keep your account experience consistent. You can manage non-essential cookie categories in your browser. Disabling essential cookies will affect your ability to remain logged in or complete a payment flow.

Contact our privacy team via the dedicated email address or through live chat, selecting the Privacy or Data category. State clearly whether you want a correction or deletion. We will confirm receipt within two working days and complete the action within seven, subject to any applicable legal-retention obligations.